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Robert S. Kaplan

The Balanced Scorecard [Second Hand]

The Balanced Scorecard [Second Hand]

$11.00 NZD
$11.00 NZD
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This is a second hand book. We do our best to describe our book's conditions but due to the volume we handle and the nature of second-hand books, if condition is important to you, we recommend asking for further details and pictures. Just let us know, we're always happy to help!

Condition: Minor wear.

The Balanced Scorecard - Translating Strategy into Action

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.

Format Hardback
Dimensions 162 x 241 x 29.72mm | 657g
Publication date 01 Sep 1996
Publisher Harvard Business Review Press
Publication City/Country Boston, MA, United States
Language English
ISBN10 0875846513
ISBN13 9780875846514

By (author) Robert S. Kaplan , By (author) David P. Norton

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Tags

Business Finance Guide Non-fiction

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Product Data

  • Author/Editor: Robert S. Kaplan
  • Barcode/IBSN: 9780875846514
  • Format: Hardback
  • Dimensions: 0.7 kg - 162 x 241 x 29.72mm | 657g

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